FAQs
Hamburg Glass Frequently Asked Questions
At Hamburg Glass, we understand that you may have questions about our glass repair, installation, and replacement services. With over 25 years of experience serving Buffalo, Hamburg, East Aurora, and the surrounding Western New York area, we’re here to provide clear answers and exceptional service. Below, you’ll find answers to some of the most frequently asked questions about our residential and commercial glass solutions. If you don’t see your question here, feel free to contact us directly!
Frequently Asked Questions
1. What types of glass services do you offer?
We specialize in a wide range of glass services, including residential and commercial glass repair, installation, and replacement. From custom glass shower enclosures to commercial storefront windows and window tinting, we’ve got you covered.
2. Do you provide custom glass solutions?
Yes, we do! Whether you need a custom glass shower door, mirror, or plate glass window, we can create a solution tailored to your specific needs and style preferences.
3. What areas do you serve?
We proudly serve Buffalo, Hamburg, East Aurora, Cheektowaga, Orchard Park, and the greater Western New York area.
4. Can you repair or replace broken windows?
Absolutely! We offer both residential and commercial window repair and replacement services to restore the safety and appearance of your property.
5. Do you install glass shower doors?
Yes, we install and repair glass shower doors, including frameless and custom designs. Let us help you create a sleek, modern look for your bathroom.
6. What is window tinting, and do you offer it?
Window tinting involves applying a film to your windows to reduce glare, improve energy efficiency, and enhance privacy. We offer professional window tinting services for both homes and businesses.
7. How long does it take to complete a glass repair or installation?
The timeline depends on the scope of the project. For smaller repairs, we can often complete the work within a day. Larger installations may take a few days. Contact us for a more accurate estimate.
8. Do you offer emergency glass repair services?
Yes, we provide emergency glass repair services to address urgent needs and ensure your property is secure.
9. What types of businesses do you work with?
We work with a variety of businesses, including retail stores, offices, restaurants, and more. Our commercial services include storefront windows, aluminum doors, and custom glass solutions.
10. Can you replace insulated glass units?
Yes, we specialize in replacing insulated glass units to improve energy efficiency and eliminate issues like fogging or condensation between panes.
11. Do you offer free estimates?
Yes, we provide free estimates for all our services. Give us a call or fill out our online contact form to get started.
12. What should I do if my glass breaks?
If your glass breaks, contact us immediately. We’ll assess the damage and recommend the best course of action, whether it’s repair or replacement.
13. Are your services affordable?
We strive to offer competitive pricing without compromising on quality. Our team will work with you to find a solution that fits your budget.
14. Do you handle insurance claims for glass repair?
Yes, we can assist with insurance claims for glass repair or replacement. Let us know, and we’ll guide you through the process.
15. What makes Hamburg Glass different from other glass companies?
With over 25 years of experience, a commitment to quality, and a focus on customer satisfaction, Hamburg Glass is the trusted choice for glass services in Western New York.
16. How can I schedule an appointment?
You can schedule an appointment by calling us at 716-648-3456 or filling out the contact form on our website. We’ll get back to you promptly to discuss your needs.
17. Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. Check our website or give us a call to learn about current offers.
18. Can you help improve the energy efficiency of my windows?
Yes, we offer energy-efficient glass solutions, including insulated glass units and window tinting, to help reduce energy costs and improve comfort.
19. What types of mirrors do you install?
We install custom mirrors for bathrooms, gyms, and other spaces. Whether you need a decorative or functional mirror, we can help.
20. How do I maintain my new glass installation?
We recommend cleaning your glass regularly with a non-abrasive cleaner and soft cloth. For specific maintenance tips, feel free to ask our team during installation.
